FlexxBridge Features

• Provides a consistent interface to data repositories for any type of call center application
• Provides tools to manage migration from legacy data access methods to SOA based web services
• Can consume SOAP methods by dynamically interrogating a WSDL. No recompilation of code is needed.
• Java methods are made available for use to applications outside of typical request/response mechanism
• Provides ability for VoiceXML applications to speak pre-recorded prompts for numbers, dates, times, etc., in any language.
• Secure communication through use of https where required.
• Flexible and extensible architecture allows integration points to evolve easily over time
• Follows all W3C Voice XML 2.0/2.1 standards where applicable
• Web-based management and administration
• Software-based application runs on standard server hardware
• Can be implemented on virtual servers

• Can be implemented as an appliance, on an existing application server.

Typical Deployment Environment

FlexxBridge Server Specifications

• Windows 2000/2003 Server, Red Hat Enterprise Linux, Solaris Unix
• Java JDK 1.6.0_04
• Apache Tomcat 5.5.23

FlexxBridge Virtual Machine Specifications

• Minimum Dual Xeon 2 GHz processor, 2GB RAM (will need to be increased based on the number of other VM’s running on the hardware)
• Dual CPU with CPU-segmented RAM
• Priority of use of CPU
• 30 GB minimum space based on amount of logging

FlexxBridge Hardware Specifications

• 1RU standard server (We normally ship on HP DL-series servers)
• Dual/Redundant Power Supplies
• Dual/Redundant NICs
• Dual CPU with CPU-segmented RAM
• Minimum Dual Xeon 2 GHz processor, 2GB RAM, 36GB Hard Drive
• RAID 1 / Mirrored (default) - Raid 5 capable