Connect your new SIP-based IVR to your T1/E1-based phone switch. Or connect your legacy IVR to that new IP-PBX. Convert H.323 to SIP, enable Baudot (TDD) support, or deal with proprietary transfer protocols. FlexxGate simplifies integration between devices using different telephony protocols.

Simplify integration to back end databases and host processes. Get a consistent SOA-friendly interface across multiple applications and integration points. Present web services to new IVR and CTI applications without having to rework existing legacy integrations (such as 3270.)

PSS delivers complete turnkey solutions based on several leading Interactive Voice Response platforms. We'll assess your needs, build IVR applications, integrate everything to your IT and telephony infrastructure, and deploy on the hosted or premise-based platform that best fits your requirements. Then we'll support the whole solution 24x7x365 so you never worry about its performance.

PSS can provide comprehensive premise or hosted CTI solutions that cover everything from the agent desktop to complex multichannel routing strategies for your contact center. All of the platforms and solutions we sell are backed by our legendary 24x7x365 support to keep your systems operating smoothly.