West Interactive, a subsidiary of West Corporation, is a world-class provider of automated customer contact solutions.  West combines advanced touch-tone and speech recognition technologies with a highly scalable standards-based infrastructure to help companies more effectively conduct multi-media transactions.  West Interactive's hosted solutions are designed to help clients connect with their customers, deliver superior service, and maximize the value of every customer interaction.

PSS develops IVR applications and solutions for deployment on the West Interactive hosted service.