PSS is a certified full service partner for Nortel MPS interactive voice response systems.  PSS provides complete IVR and voice portal solutions based in the Nortel MPS platform, including system design, application development, integration, installation, and ongoing technical support and maintenance.

In addition to our experience with W3C standard VoiceXML application development, PSS has extensive experience developing and maintaining IVR applications for Nortel in both PeriPro and MPS Developer. Because of our expertise in Nortel's proprietary tools, we are often called upon to convert PeriPro applications to VoiceXML as customers transition to next generation IVR and voice portal systems.

24x7x365 Support

PSS has been providing support for Nortel systems since our company was founded in 2002.  We support both new and legacy Nortel equipment, even it it has been declared end of life by Nortel.  Systems we support include:

• PBX systems: Meridian and BCM
• IVR systems: VPS, VPS/is, MPS 500, MPS 1000
• CTI systems: Symposium and CCT