PSS has several strategic partners who help us deliver a suite of products and services for your contact center.  Visit the individual partner pages below to learn more about each partner and what PSS does to enhance the value of their offering.

• Avaya

  PSS is an Avaya DevConnect partner. DevConnect is an Avaya initiative to develop, test, market, and sell innovative third party products that interoperate with Avaya technology.

• Genesys

  Genesys is a perennial leader in the contact center market. PSS works with both GVP and the CTI suite.

• Holly

  Holly Connects provides its IVR platform to some of the world's most demanding customers.

• inContact

  inContact is a complete hosted call center solution that helps you measure, control, and improve the quality of your customer experience.

• Interactive Digital

  Interactive Digital’s Adaptive Audio™ dynamically adjusts the speaking rate, audio content, and other IVR parameters in real-time based on individual caller skills.

• Nortel

  PSS is a certified full service partner for Nortel MPS interactive voice response systems.

• Qwest

  Qwest provides hosted contact center solutions, including call routing and interactive voice response services.

• Verizon

  Verizon Business helps contact centers improve performance and efficiency. PSS provides professional services under Verizon's contact center offering.

• Virtual Hold

  Virtual Hold provides a queue management solution that empowers callers with respectful options for managing their time.

• Voxeo

  With more ports deployed than anyone else on the planet, Voxeo is the world's largest provider of standards-based (VoiceXML, CCXML) hosted IVR services.

• West

  West Corporation is a leading CRM solution provider, offering comprehensive customer service outsourcing programs to keep you connected with your customers.