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Leadership Team

Keith Ward

Chief Technical Officer & Co-Founder

Keith is a Renaissance Man and Genuine Technical Visionary. He has a knack for finding the right technology to solve problems for customers, and started honing those skills early in his career. In 1993 he helped build one of the earliest Linux distributions (Slackware) and ran a newfangled “Web Browser” called Mosaic within X-Windows on an i386-16Mhz PC. In the primordial pre-web world, he was an avid email user and active contributor to Gopher, the text-based precursor to the World Wide Web.
In 2000, Keith became part of a testing group to tinker with a “telephony subsystem” written by a young engineer from Auburn University named Mark Spencer. Spencer is now Chairman of Digium and the founder of the Asterisk Open Source telephony movement. Keith remained an early enthusiast and has been engaged with the Asterisk development community since 2001.
Keith has contributed to many open source projects including:
  -   Asterisk
  -   FreePBX / Asterisk@Home
  -   OpenVXI - the first open source VoiceXML interpreter
  -   Linux (Slackware and Fedora distributions) networking drivers
  -   SMP and “Port” projects from BSD and HPUX, MediaWiki, Flex SDK (Adobe)
  -   ROR (web services framework).
Prior to co-founding PSS, Keith was Director of Western Region Engineering Services for the Nortel/Periphonics IVR Product Line. There he built strong relationships with customers who counted on his group to provide immediate technical support when issues arose. During his 15+ years in telecom, Keith has been involved in many projects that shaped the industry, including the groundbreaking speech IVR deployment at Charles Schwab. Earlier in his career, as CIO of Head Start Long Island, NY, Keith was nationally recognized by the US Department of Health and Human Services for his innovative implementation of technology.
Years ago Keith was the drummer in the rock band, Broken Glass, which released three albums before anyone had a clue what iTunes was. Now he’s an avid astronomer and was a docent at Chabot Observatory in California. In addition to being a member of the San Francisco Sidewalk Astronomer’s Association, he’s also a proud member of the Messier Club. Keith and his wife are licensed raptor and bald eagle rehabilitators and have spent many years as vet techs, care givers and flight trainers. He’s also a wine enthusiast – ask him about his latest favorites. Keith not only promotes the local wines of Colorado, but has a keen interest in making his own creations…and he has a very large cellar to fill.

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